About Us

Who Is Behind Remicals.de?

Remicals.de was launched in 2023 with a simple idea: we wanted to create a provider of research chemicals and research products where quality, transparency, and a straightforward approach to customer service are not just statements on an About Us page, but an actual part of our day-to-day operations.

A lot has changed since then. What started as a small project has developed into an established platform with its own technical infrastructure, its own warehousing and shipping processes, growing internal laboratory capabilities, an experienced partner network, and a community that, in some cases, has been with us since our earliest days.

Remicals is now a registered trademark and has been active on the market since 2023. What matters most to us is the positive feedback we have received from our customers over the years. Trust cannot simply be bought or created through a marketing campaign – it has to be earned over time.

One principle has been with us since day one:

No Bullshit!

For us, that means clear communication, transparent information, and no unnecessary marketing promises. When things go well, we say so. When something does not go according to plan, we communicate that openly too and work towards a reasonable solution.

Our Story

2023 – The Beginning

Remicals.de started in 2023 as an independent project. From the very beginning, we wanted to do things differently from traditional shops in this market. Rather than focusing exclusively on purchasing existing products and reselling them, our long-term goal was to gain greater control over products, quality, technology, and operational processes.

Since the early days of Remicals.de, we have therefore worked with a specialized partner laboratory. This partner produces selected products according to our requirements and defined specifications, allowing us to incorporate our own expectations regarding products and their characteristics into the production process from an early stage.

At the same time, reselling selected products from external manufacturers has always been and continues to be part of our business model. We do not see this as a contradiction: what matters to us is not simply whether a product is manufactured internally or externally, but whether the manufacturer, product, and documentation meet our respective requirements.

In parallel, we began building our own technical and operational infrastructure. Our shop, product management, ordering processes, internal systems, and many other components were developed by us or specifically adapted to our requirements. At the same time, we established our own processes for product management, customer support, warehousing, and shipping.

This combination of technology, internal processes, and specialized partners remains a fundamental part of the Remicals.de DNA today.

2024–2025 – Growth and the Next Step

Over the following years, Remicals.de continued to evolve. Our product range expanded, processes became more professional and increasingly automated, and more customers found their way to us.

At the same time, we did not want to rely exclusively on the traditional model of purchasing finished research chemicals from manufacturers and simply reselling them. Our cooperation with our partner laboratory had already demonstrated the possibilities that arise when products can be manufactured according to our own requirements and defined specifications.

Starting in 2024, we therefore took the next step and began building our own laboratory infrastructure and internal laboratory capabilities. Our long-term objective is to bring more technical expertise, product development, quality-related processes, and selected laboratory workflows directly into the Remicals.de ecosystem.

This explicitly does not mean that we have stopped working with external manufacturers or our partner laboratory. Quite the opposite: we deliberately rely on a combination of carefully selected manufacturers, specialized laboratory partners, and our own growing internal capabilities.

This approach is intended to make us more flexible over the long term, reduce dependencies, and give us greater influence over product development, specifications, and quality-related processes.

One Situation That Has Stayed With Us

The importance of this strategy became particularly clear during a period when one of the major market participants at the time was temporarily unable to maintain its usual supply. The effects quickly became noticeable across the market: availability of certain products decreased, and some resellers holding their own inventory responded to the changing market conditions by significantly increasing their prices.

We experienced the increase in demand as well. However, we deliberately decided not to use the situation as an opportunity for short-term price increases. Our existing prices remained unchanged.

At the same time, we had sufficient inventory and functioning sourcing and production structures in place, allowing us to continue fulfilling the orders we received throughout that period.

That situation has stayed with us because it demonstrates quite clearly what sustainable growth means to us. Reliable supply chains and our own inventory are not only valuable when the market is operating normally. Their real value becomes apparent when it isn't.

It also reinforced a principle that we continue to follow today: a temporary shortage in the market is not a reason for us to put the trust of our customers at risk through opportunistic pricing.

Remicals.de also matured significantly on an operational level during this period. With growth came new requirements, and areas such as product documentation, batch management, traceability, quality control, warehousing, shipping, monitoring, and customer service became increasingly important and were integrated directly into the ongoing development of our platform.

Customer feedback was particularly valuable to us during this period. Many of the improvements that are now a standard part of Remicals.de originated from real-world experience and feedback from our customers over the years.

Late 2025 – Change Is Part of the Journey

In late 2025, amendments to Germany's New Psychoactive Substances Act (NpSG) significantly changed the regulatory framework affecting parts of our product range at the time.

For us, this was the right moment to temporarily scale back Remicals.de and fundamentally reassess our direction. Rather than rushing to replace existing products with whatever alternatives were available, we deliberately chose to take a break and strategically reposition the platform.

That period did not mean standing still. Behind the scenes, we continued developing our platform, evaluated new products and supply chains, revised existing processes, and spent a great deal of time considering what the next generation of Remicals.de should look like.

The experience we had gained over the previous years allowed us not simply to continue where we had left off, but to critically reassess existing structures and further develop Remicals.de on both a technical and operational level.

July 2026 – We're Back

Since July 2026, Remicals.de has been fully operational again.

With a newly structured product range, new research products, and a significantly more advanced technical and operational platform, we have begun a new chapter in the Remicals story.

But we are not starting again from zero. We are carrying forward everything we have learned since 2023, together with our existing community, our infrastructure, our partner network, and most importantly, the lessons we have gained over the past several years.

Remicals.de isn't new. Remicals.de is back.

What Makes Remicals.de Different?

  • 🧪 Quality and Transparent Product Information
    We place great importance on defined specifications, transparent product information, and analytical documentation. Depending on the product, we work with specialized manufacturers and laboratory partners or utilize our own internal capabilities.
    Where corresponding data is available, we provide relevant technical information and analytical data for our products as transparently as possible.
  • 🔬 Partner Laboratory and Growing Internal Laboratory Capabilities
    Since the early days of Remicals.de, we have worked with a specialized partner laboratory that produces selected products according to our requirements and specifications.
    Since 2024, we have also been gradually building our own laboratory infrastructure and internal technical expertise. At the same time, we continue to work with selected external manufacturers and specialized partners.
    Our objective is not to force every process in-house, but to use the structure that allows us to achieve the best possible combination of quality, traceability, and long-term reliability for each area.
  • 🔍 Transparency Instead of Marketing Hype
    We want our customers to have a clear understanding of what we offer. This includes detailed product information, technical data, and – where available – batch and analytical information.
    Just as importantly, we believe in communicating openly when something does not go according to plan. We do not try to sugarcoat shipping delays, technical issues, or unexpected changes.
    No Bullshit.
  • 🛠 Our Own Technical Infrastructure
    Technology has been a fundamental part of Remicals.de since the beginning. Large parts of our platform and internal systems are developed and operated by us.
    This includes components for our shop, product and order management, internal processes, integrations, monitoring, and warehouse management.
    This allows us to continuously improve our platform and integrate new requirements directly into our existing systems.
  • 🇩🇪 Our Own Warehousing and Shipping Processes
    Products that are regularly available are managed in our own warehouse in Germany and shipped directly from there. This means we do not rely on a traditional dropshipping model where customer orders are simply forwarded to external suppliers.
    This allows us to maintain control over inventory, batch allocation, order picking, and shipping while also enabling us to investigate issues with individual orders directly.
  • 💬 Personal Customer Service
    There are real people behind Remicals.de, and we believe our customer support should reflect that.
    We do not want endless generic responses or unnecessarily complicated support processes. Our goal is direct, personal, and solution-oriented communication.
  • 🌱 Independent and Built for the Long Term
    Remicals.de was built independently and has grown organically since 2023. Our goal has never been to grow as quickly as possible at any cost.
    Instead, we invest in processes and infrastructure that we believe make sense in the long term – from our technical platform and laboratory capabilities to logistics, product documentation, and customer service.

The People Behind Remicals.de

Remicals.de is more than products, laboratories, and software. Behind every order, every product page, every support ticket, and every new development are real people.

Our team combines different technical and operational backgrounds in areas such as technology, e-commerce, logistics, product management, quality control, and community management. For specialized tasks, we additionally work with selected external manufacturers, partners, and laboratories.

This combination is essential to us. We do not look at Remicals.de purely from the perspective of an online shop. Instead, we aim to bring product development, technical, operational, and quality-related requirements together as part of one integrated platform.

And because many decisions can be made directly within our team, communication and decision-making remain efficient. Problems can be analyzed, ideas can be tested, and processes can be improved without unnecessarily involving multiple external layers.

Growing Together With Our Community Since 2023

An important part of our story is the people who have used and supported Remicals.de since 2023.

The positive feedback from our customers over the years means a great deal to us. Even more important than individual reviews is the fact that customers return, recommend us to others, provide feedback, and in some cases have been part of our community since our earliest days.

We never take that trust for granted. Instead, we see it as a responsibility to continuously improve our standards and to communicate openly whenever there is something we need to do better.

The Future

Our long-term goal is to develop Remicals.de into one of the most reliable and transparent platforms for research chemicals and research products in the German-speaking market.

We believe that simply offering as many products as possible is not enough. What matters is the complete package: product quality, transparent information, technical and analytical expertise, reliable processes, dependable logistics, and personal customer service.

Since our launch in 2023, Remicals.de has changed more than once. We have grown, made mistakes, learned from them, expanded our own capabilities, experienced regulatory changes, deliberately taken a break, and returned in July 2026 with a newly positioned and significantly evolved platform.

And we're far from finished.

What hasn't changed since day one?

No Bullshit!

No empty promises. No unnecessary façade. Just the commitment to keep improving every single day.

Welcome to Remicals.de.

Our Mission

Our mission is to drive positive change in the chemical industry by offering sustainable and environmentally friendly chemicals. At Remicals.de we are firmly convinced that economic efficiency and environmental protection can go hand in hand.

Our focus is on providing high quality chemicals that not only meet our customers' requirements but are also environmentally friendly and sustainably manufactured. Through strict selection criteria for our products and suppliers, we ensure that every item in our range meets the highest quality and environmental standards.

We are actively committed to reducing waste, increasing the use of renewable resources and minimizing our environmental footprint. We always rely on innovative and sustainable solutions to put them at the center of our offering.

That's why we're not only a partner of the Green Dot, but also donate a portion of our sales, which are processed via the payment provider Stripe.com, directly to environmental protection programs. In addition, we ship all orders shipped via DHL using DHL's GoGreen program.

Transparency is extremely important to us. We therefore participate in Creditreform’s MyESG (Environment, Social, Governance) program.

As a pioneer in our industry, we clearly differentiate ourselves from other market participants. Not only do our customers receive high-quality products, but they can also feel good about their purchase, knowing that they are contributing to a more sustainable future. We attach great importance to informing our customers about the origin and environmental impact of our products in order to enable them to make informed and conscious purchasing decisions.

Office Hours

Although we are an online shop, we have a workforce and an office and warehouse with regular working hours.

Below you will find an overview of our opening times during which our customer support is available.

Orders received within our opening hours are immediately packed for you and handed over to our shipping partner no later than one hour before our warehouse closes.

Monday 09:30 - 18:00
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 18:00
Friday 09:30 - 17:00
Saturday Closed
Sunday Closed
Company Holidays

During the periods listed below, shipping is paused. Customer support operates with limited capacity and responses may be delayed. You can still place orders. Shipping resumes on the first business day after each period.

Pro tip: For time sensitive orders, please schedule ahead of the holiday windows. Paid orders received before the start will be prioritized.

Name Description Start End Next Processing Date
Day of German Unity

Nationwide public holiday.

03.10.2026 03.10.2026 04.10.2026
All Saints' Day

Public holiday in Bavaria.

01.11.2026 01.11.2026 02.11.2026
Christmas Holiday

Our entire team will be on Christmas holiday from December 23, 2026, through January 7, 2027.

During this period, no order processing, shipping, or customer support will take place.

All incoming orders will be processed starting January 8, 2027, in the order they were received.

23.12.2026 06.01.2027 07.01.2027
Christmas Eve

On Christmas Eve, our entire team is on holiday.

24.12.2026 24.12.2026 07.01.2027
Christmas Day

Public holiday.

25.12.2026 25.12.2026 07.01.2027
St. Stephen's Day

Public holiday.

26.12.2026 26.12.2026 07.01.2027

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Our contact form is available on our contact page.

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