Support

In our help center you will find a wealth of relevant information that will help you optimize your shopping experience and clarify any open questions. If your concerns are not already answered in the FAQ section, you can use our contact page to reach us easily and simply.

We are committed to ensuring you have access to comprehensive resources to efficiently address your needs and requests. Your satisfaction is important to us and our customer support is available to assist you with any concerns you may have.

On our contact page we not only offer a user-friendly contact form, but also various other communication options. In addition to the classic email and telephone contact, our Discord server is also available to you. Here you have the opportunity to exchange ideas not only with our employees, but also with other customers.

These diverse options are designed to ensure that you can contact us in the way that is most convenient for you. We value direct dialogue and are available to answer all your inquiries and concerns promptly.

In our FAQ we have summarized the most frequently asked questions from our customers. This serves as a first point of contact to find answers to any questions you may have. We have endeavored to provide a comprehensive collection of information to help you quickly and efficiently.

If your specific question is not already covered, please do not hesitate to reach us via alternative contact options.

How do we send packages and how are they packaged? On this page we provide a transparent breakdown of our entire shipping process. Here you will find detailed information about how we ensure your order is carefully packaged to ensure a safe and intact arrival.

It is important to us to make the entire shipping process understandable for you and to give you insights into our packaging guidelines. If you have any additional questions about shipping or packaging, we are happy to help you resolve any uncertainties.

On this page you will find detailed information about how you can pay for your order with us, as well as an overview of the different payment options we have available for you. We want to make sure you know all the necessary details regarding payment for your order to ensure a smooth and convenient shopping experience.

We also provide insights into possible security measures and privacy policies associated with the payment options offered.

Cookie Notice

We use cookies to offer you the best possible user experience. You can decide whether you only want to accept technically necessary cookies or also agree to the use of tracking cookies.

By clicking on "Accept all cookies" you agree to the use of all cookies.
If you only want to allow technically necessary cookies, select "Accept only necessary cookies".

You can find more information in our privacy policy.