§1 Scope and Contract Language
These General Terms and Conditions (GTC) apply to all contracts concluded between you and us,
Van de Everest UG (haftungsbeschränkt)
Frankenstraße 152
90461 Nürnberg
Germany
Amtsgericht Nürnberg HRB 43972
VAT ID: DE340033340
Email: support@remicals.de | business@remicals.de
Phone: +49 911 14895050 | +49 1579 2483420
Represented by the Managing Director: Kai Pazdzewicz
via our online shop. The contract language is exclusively German. Translations of these GTC into other languages are for informational purposes only. In case of discrepancies, the German version shall prevail. The version of these GTC valid at the time of contract conclusion shall apply.
These GTC were last updated on 25.08.2026 02:33. For more information, please refer to our legal notice.
§2 Applicable Law and Consumer Protection
The law of the country Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer residing in another EU member state, mandatory consumer protection provisions of your home country remain unaffected.
§3 Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order. By clicking the “Order Now” button, you submit a binding offer to conclude a contract. Receipt of your order will be confirmed immediately by email.
A contract is concluded when we accept your offer. Acceptance takes place by email confirmation, by requesting payment, by collecting payment, by activating digital content, or by dispatching the goods. We may decline orders, in particular if payment is not received within the payment period stated on the order page. Unpaid orders are cancelled automatically after 14 days.
§4 Order Process and Corrections
During the order process, you can add, remove, or modify items at any time. Before finalizing the order, you will be shown a summary for review. You can correct input errors using the “Back” function of your browser or the available edit buttons before submitting the order.
§5 Storage of Contract Text
Your order, including the essential contract data, is stored in your customer account and can be accessed there. In addition, you will receive an email with the order data and the withdrawal instructions. The applicable GTC are available at any time at General Terms and Conditions.
§6 Customer Account and Data Protection
To place an order, it is mandatory to create a customer account. All personal data is processed solely in accordance with our privacy policy.
§7 Prices and Payment Terms
All prices include the applicable statutory VAT unless otherwise stated. The purchase price is due immediately upon conclusion of the contract. The available payment methods and any payment fees are displayed during checkout. Only the fees shown there apply. Depending on availability, these may include SEPA/bank transfer, card payment, PayPal, Klarna and cryptocurrencies.
For SEPA/bank transfers in Euro (), please provide the order number as the payment reference. The bank details shown at checkout and on the order page are decisive; alternatively, the following apply:
Payee: Van de Everest UG (haftungsbeschränkt)
Bank: Qonto Deutschland
IBAN: DE84 1001 0123 8170 1856 48
BIC: QNTODEB2XXX
For payments in cryptocurrencies, the crypto amount displayed at checkout or on the order page applies. Payment is deemed received once it has been credited with the number of network confirmations we require. Exchange-rate changes after you initiate payment are at your expense.
§8 Retention of Title
The delivered goods remain our property until full payment has been received.
§9 Product Types, Use and Safety
Our offering comprises physical goods and digital content.
Physical products are intended exclusively for scientific research and chemical analysis. Use on or in the human or animal body is strictly prohibited. Use for doping, medical, cosmetic, or food-related purposes is also excluded. The properties of the substances are not fully scientifically researched. Use is at your own risk. To the extent permitted by law, we accept no liability for resulting damages. Minor deviations in purity or quantity do not constitute a defect.
Digital content consists in particular of wallet credit. It is made available in the customer account after payment has been received and is not supplied on a tangible medium.
§10 Shipping, Returns and Availability
Physical goods are shipped after payment has been received, in accordance with the delivery conditions agreed during checkout. Shipping costs are shown separately. DHL Packstations and post offices may be used as a delivery address, but not as a billing address.
Return of physical goods
For physical goods, you can request a return label yourself after shipment or after delivery. The period is 14 days from the delivery date.
Open the relevant order under My Orders and request the return label there. You can then print or download the label in the order. We also send it to you by email.
Print the label, stick it on the parcel and drop the shipment off at DHL. Pickup is not provided.
Return address:
Van de Everest UG (haftungsbeschränkt)
Frankenstraße 152
90461 Nürnberg
Germany
You will have to bear the direct cost of returning the goods. The statutory right of withdrawal remains unaffected and is set out in § 11.
Failed delivery
If a shipment is returned due to an incorrect address, non-acceptance, or failure to collect, the following applies:
If the goods are returned to us unopened, your order is as a rule fully refunded automatically by our system.
If the parcel has been opened, we check whether the goods are complete and unopened and whether the hygiene seal is intact. Only then is a full refund issued. The same applies to a regular return.
You may also contact support at an early stage. In that case a free re-shipment to the billing address, or to an address provided to support, is possible. Delivery to a DHL Packstation or post office (not DHL PickUp) is not possible for a re-shipment.
Please note: We are a small team. Illness or holiday may mean that support is temporarily unavailable. In those cases we ask for a little patience.
These provisions concern failed deliveries and do not apply to the statutory right of withdrawal under § 11.
Preorders
Products that are not in stock can be pre-ordered via the shop. The estimated delivery date is displayed on the respective product page. If we are unable to meet the stated delivery date, we will refund the amount paid unless a later delivery is agreed.
§11 Right of Withdrawal
Consumers generally have a statutory right of withdrawal pursuant to Section 355 of the German Civil Code (BGB). The full withdrawal instructions and the model withdrawal form can be found at Right of Withdrawal & Returns.
Physical goods
For physical goods, the withdrawal period is 14 days from the day on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the goods. You will have to bear the direct cost of returning the goods.
Return address:
Van de Everest UG (haftungsbeschränkt)
Frankenstraße 152
90461 Nürnberg
Germany
Digital content
For digital content that is not supplied on a tangible medium (in particular wallet credit), the withdrawal period is 14 days from the conclusion of the contract. The right of withdrawal expires prematurely pursuant to Section 356 (6) BGB only once we begin performance (provision or activation after payment has been received) and you have previously expressly consented to performance before the withdrawal period expires and confirmed that you thereby lose your right of withdrawal. Until activation, you may still withdraw from the contract for the digital content.
Mixed orders
If an order contains physical goods and digital content, the above rules apply only to the relevant part of the order. The right of withdrawal for physical goods remains unaffected by the expiry of the right of withdrawal for digital content.
Exceptions
The right of withdrawal does not apply or expires prematurely in particular for:
- products made to customer specifications or clearly tailored to personal needs,
- perishable goods or goods with a short shelf life,
- sealed products (e.g. with hygiene seals) if the seal has been removed after delivery,
- digital content under the conditions of Section 356 (6) BGB described above.
§12 Warranty
The statutory warranty rights apply (§§ 434 et seq. BGB). The limitation period is two years from receipt of the goods or, for digital content, from provision. In the case of fraudulent concealment, the statutory limitation periods apply. An additional guarantee only exists if expressly provided in writing.
§13 Liability
We are liable without limitation for intent and gross negligence, as well as for injury to life, body, or health. In the case of slight negligence, we are only liable for typical, foreseeable damages arising from the breach of essential contractual obligations (cardinal duties). Further claims are excluded. Liability under the Product Liability Act remains unaffected.
§14 Wallet and Bonus Programs
A credit balance (“wallet”) may be held in your customer account. It may be generated via paid top-ups (digital content), bonus campaigns, refunds, or the affiliate program, and used for full or partial payments. The wallet is not a bank account and does not bear interest.
Withdrawal of credit originating from top-ups, bonuses or discounts is excluded. Where we offer an affiliate program, we may, at our discretion, pay out pure affiliate credit upon request.
§15 Direct Marketing
We use the data you provide during the order process (email, telephone number, postal address) to inform you about similar own products or services. You can object to this use for advertising purposes at any time free of charge – by phone (+49 911 14895050 | +49 1579 2483420) or in writing to the address stated in § 1.
§16 Jurisdiction and Dispute Resolution
The place of jurisdiction for all disputes arising from or in connection with these GTC is – to the extent legally permissible – Nürnberg. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
§17 Age Verification and Responsibility
Our physical products may only be supplied to persons over the age of 18. By placing your order, you confirm that you are of legal age. We accept no liability for orders resulting from false age declarations or for the improper forwarding of goods to minors. Responsibility for compliance with all legal provisions lies with the adult ordering party, even in the event of incorrect delivery by the shipping provider.
§18 Severability Clause
If individual provisions of these GTC are wholly or partially invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the legally permissible provision that most closely approximates the economic intent. The same applies in the event of gaps in these terms.