Contact

Our support team can be reached via the contact form on our website. You can contact us directly, securely, and in compliance with data protection regulations on all topics – whether it concerns orders, products, or general questions.

We deliberately avoid support via social media, messenger services, or telephone to ensure that every request can be centrally recorded, documented, and processed efficiently. This guarantees a high level of response quality and transparent communication.

Our team carefully reviews all incoming messages and strives to resolve your issue as quickly as possible. You will usually receive a personal response from us within a few business days.

Thank you for your understanding and trust – we look forward to helping you.

We can also be reached in writing for all your questions.

Simply send us a message using our contact form or by email.

This way you can also reach us outside of business hours.
However, please note that your message will only be processed during business hours.

We aim to provide a comprehensive response within 12 hours of receiving your message.

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You can find more information in our privacy policy.