Our support team can be reached via the contact form on our website. You can contact us directly, securely, and in compliance with data protection regulations on all topics – whether it concerns orders, products, or general questions.
We deliberately avoid support via social media, messenger services, or telephone to ensure that every request can be centrally recorded, documented, and processed efficiently. This guarantees a high level of response quality and transparent communication.
Our team carefully reviews all incoming messages and strives to resolve your issue as quickly as possible. You will usually receive a personal response from us within a few business days.
Thank you for your understanding and trust – we look forward to helping you.