Discover current developments, exciting projects and exclusive insights into our corporate world.
Our news section is the ideal place to find out more about our innovations, events and success stories. We regularly share interesting information to ensure that you, as a valued customer, are always well informed. Stay connected with us and experience what's happening in our company!
Our October update introduces major improvements:
enhanced address validation, a new automatic vacation mode, and upgraded internal tools for customer support. Additionally, several checkout, shipping cost, and UI bugs have been fixed for a smoother user experience.
We’re also sharing an exclusive preview of our AI assistant Remi, designed to handle support requests automatically in the future.
As announced, we have ended the introductory discount for IC-26 HCL after two months and returned to the regular price.
This ensures long-term product availability and stability.
On 10 September 2025, an unexpected DHL system outage occurred.
Both the API and the business customer portal were temporarily unavailable, preventing the processing of some orders.
Orders without tracking numbers will ship on 11 September 2025, while all orders with tracking numbers have already been handed over to DHL.
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