Update February 28, 2025:
Unfortunately, we currently do not have any precise information about when the batch will arrive. According to DHL, we are affected by regional disruptions due to strikes, which means that deliveries from our laboratory will continue to be delayed. We will of course keep you updated and will process all orders that have already been placed with priority as soon as the batch has arrived. If desired, every customer can request a refund via support.
Dear Customer,
We know many of you have been eagerly waiting – and the time has finally come: The next batch of O-DSMT HCL will be available again from February 28, 2025! The overwhelming demand in recent weeks exceeded our expectations, and unfortunately, we couldn’t fulfill as many orders as we would have liked.
However, we want to assure you that we are working hard to expand production to be better prepared for such shortages in the future.
Priority Processing for Existing Orders
If you have already placed an order, you can relax – your order will be prioritized as soon as the new batch arrives.
As compensation for the long wait, we will include an extra amount of O-DSMT HCL in your order for free!
We understand that waiting can be frustrating, and we want to thank you for your patience and trust.
If you don’t want to wait any longer, we have a simple solution for you:
Hassle-Free Refunds
If the wait is too long for you, just reach out to us.
You can either:
📩 Submit a support ticket
📧 Reply directly to your order confirmation email
We will process your refund quickly and without unnecessary questions. Your money will be returned promptly, and if you decide to order later, you are always welcome!
Why Are There Supply Shortages?
There are several reasons why we are currently unable to meet demand as we would like. The most significant factor:
Demand has skyrocketed!
We did not anticipate such a high interest in our high-purity O-DSMT HCL, and this has pushed our production capacities to their limits.
Our Solution: Expanding Production!
We are actively working on expanding our production. However, there’s an important point you should know:
We continue to finance ourselves entirely from our own capital.
This means we do not rely on external investors or companies for funding – and that’s important to us! It allows us to maintain the highest quality standards without being influenced by third-party financial interests.
While other suppliers may produce faster or in larger quantities, we deliberately take our own approach:
In-House Production with Our Laboratory Partner
We do not rely on cheap mass production but manufacture our O-DSMT HCL in collaboration with our trusted laboratory partner. This gives us full control over quality and allows us to offer you products that you won’t find from any other supplier on the market.
Thank You for Your Trust!
We truly appreciate that you have chosen us as your trusted supplier. Your patience during these challenging times means a lot to us, and we are doing everything we can to continue delivering top-quality products.
If you have any questions or need assistance, don’t hesitate to contact us. Our support team is here for you!
📅 Mark your calendar for February 28, 2025 – O-DSMT HCL will be back in stock!
Thank you for your trust & support!
Your Remicals.de Team